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Help Center

Frequently Asked Questions

Find clear answers about shipping, returns, product care, and shopping with Aveeraa Jewels.

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Orders & Shipping

Standard shipping typically takes 3-5 business days within India. For metropolitan cities, delivery is often completed within 48-72 hours.
Yes, COD is available across most pin codes in India. Some orders may require telephone confirmation before dispatch.
If your order has not been processed or dispatched, contact our support team at care@aveeraa.in to request an address change.

Returns & Exchanges

We offer a 5-day easy return policy for delivered items, provided they are unworn, in original condition, and with all tags attached.
Once your returned item is received and inspected, refunds are processed within 5-7 business days back to the original payment method.

Product & Care

We use quality brass alloy bases plated with 18k Rose Gold, 24k Gold, or Rhodium, and they are lead and nickel-free.
Avoid perfumes, lotions, and harsh chemicals. Store your pieces in the pouch provided with every purchase when not in use.

Still need help?

Our dedicated support team is available Monday through Saturday.

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